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Human RightsSupplier RelationshipsFair Dealing Gifts, Entertainment and HospitalityPersonal Data and Privacy LawBribery and KickbacksHealth and SafetyHarassment and Workplace ViolenceRespect, Inclusion and DiversitySocial MediaSpeaking on Behalf of Nisu Co., LtdRecords and Information ManagementConflict of InterestIntellectual PropertyConfidential and Controlled InformationSafeguarding Our AssetsRetaliationResponsibilities of Us AllLiving Our Codes and ValuesOur Values

Our Values

NISU and its employees have long committed to a strong culture of ethics and performance with integrity, a culture in which the way we achieve our objectives and conduct ourselves as much.

  At NISU, we live and stand by our CORE values which is known as the 3 Ps.

1. People 

  • Our people are always passionate at what they are doing
  • Our people take responsibility
  • Our people always act with integrity
  • Our people are courageous 

2. Place

  • Our place is buzzed with energy
  • Our place is about friendship
  • Our place is fun to work 
  • Our place celebrates success

3. Promise

  • We promise to do excellent work
  • We promise to be a leader in our fields
  • We promise to focus on our clients
  • We promise to continuously innovate 

Living Our Codes and Values

The work you do and the decisions you make on the job every day shape our legacy. When you make the right decisions, you help to protect our good name. Our Code of Business Conduct and the 3 Ps CORE values are valuable resources in this respect.

Who does our Code apply to? 

Our Code apply equally to everyone working at, with, or on behalf of NISU.

This includes:

  • Directors
  • Officers, executives and managers
  • Employees
  • Subsidiaries and affiliates
  • Business partners and suppliers
  • Agents and other representatives

Responsibilities of Us All

Every action has an impact on our company. As an employee we count on you to:

Do what’s right. Have integrity, be fair and honest.

  • Do what’s right. Have integrity, be fair and honest.
  • Live our Values. Make decisions consistent with our 3 Ps Values and the ethical way we do business.
  • Live our Code. Know and commit to compliance with NISU’s Code of Business Conduct.
  • Come forward and speak up. Ask any questions and report known or suspected misconduct. We never tolerate retaliation against anyone who raises concern in good faith.
  • Ask for help. Prepare business complexity and ethical challenges.
  • Cooperate with investigations. Respond promptly to any requests made as part of any company or government misconduct investigation and always provide complete and accurate information. 

Retaliation

Retaliation is abusive, punishing behavior by managers or coworkers toward employee who, in good faith, question norms or challenge authority, report misconduct, or participate in investigation. 

NISU does not tolerate retaliatory actions by its managers or employees. Anyone found to have engaged in retaliation will be subject to disciplinary action, up to and including termination.


Safeguarding Our Assets

We want to ensure our employees have everything they need to offer cutting-edge, transformative technology solutions to our clients. That’s why we are committed to using assets responsibly and to guarding against waste, abuse, theft and loss. 

We must take care to respect and secure everything our company owns or uses to conduct business. Follow our policies and use our assets for business purposes.

Physical Assets:

Treat our physical assets with care: 

  • Report any property or equipment that is damaged, unsafe, or in need of repair.
  • Don’t take, lend, sell or give anything away without preauthorization.
  • Secure, lock and stow away physical assets when not in use. 

Type of Physical Assets:

  • Facilities
  • Vehicles
  • Cash
  • Furniture
  • Tools
  • Inventory

Electronic Assets:

We place an enormous trust in you to use our technology resources responsibly. While we allow occasional personal use of things like email or the web, use good judgement. Don’t use these in a way that interferes or conflicts with your work or the work of others.  

Be aware that anything you create, write, send, receive, download, or otherwise transact on company systems may be monitored.

Electronic assets include:

  • Email
  • Internet access 
  • Phones
  • Computer hardware
  • Computer software

When using electronic assets:

  • Make sure valuable assets such as laptops are physically and electronically safe.
  • Don’t transmit obscene, profane, offensive or inappropriate content. 


Confidential and Controlled Information

We handle confidential and controlled information with care and protect it from unauthorized disclosure.

NISU employees are trusted and expected to protect confidential, controlled and sensitive data.

Confidential business information refers to information about our company or a third party that is not available to the public and could cause harm if it was disclosed without permission. Examples:

  • Business ventures
  • Corporate strategies
  • Engineering ideas
  • Pricing schedules

Controlled information refers to sensitive information to which access is restricted by law or regulation and includes:

  • Classified information – information that typically requires a security clearance to access
  • Controlled unclassified information – information that’s closely controlled by law, but doesn’t require a security clearance to access. 

Understand that your responsibility is to protect confidential and controlled information does not end when you leave NISU. If you decide to leave our company, you are still expected to safeguard this information according to your work agreement


Intellectual Property

We take care to protect our intellectual property. Improper disclosure of intellectual property could jeopardize our company’s competitive advantage and cause substantial harm. To prevent such harm, we must protect the following Intellectual Property from unauthorized use:

  • Branding
  • Copyrights 
  • Trademarks
  • Service marks

You should:

  • Protect intellectual property from misuse and unauthorized disclosure.
  • Store intellectual property only on secured and/or encrypted devices. 
  • Take are not to infringe on the intellectual property rights of others.


Conflict of Interest

We take care to protect our intellectual property. Improper disclosure of intellectual property could jeopardize our company’s competitive advantage and cause substantial harm. To prevent such harm, we must protect the following Intellectual Property from unauthorized use:

  • Branding
  • Copyrights 
  • Trademarks
  • Service marks

You should:

  • Protect intellectual property from misuse and unauthorized disclosure.
  • Store intellectual property only on secured and/or encrypted devices. 
  • Take are not to infringe on the intellectual property rights of others.


Records and Information Management

Records and information management describes—from creation to disposal, throughout its natural life cycle—how we handle business records and other information assets. Because our records are necessary to support our business operations, we manage them carefully and ensure we comply with applicable laws, regulations, and our policies.

We expect you to do your part by: 

  • Knowing and following our policies related to record retention, storage, and disposal 
  • Ensuring that any new record we create is accurate and complete
  • Seeking help if you need guidance
  • Cooperating fully with government requests, audits, and investigations. 


Speaking on Behalf of Nisu Co., Ltd

The things we say about our company affect our reputation and brand. We want to send a consistent message. That’s why only certain people are authorized to speak on our behalf. If someone asks you to relay business information on behalf of our company, refer them to Co-operate & Legal department. 

This way, you help us avoid:

  • Misinforming clients and business partners
  • Damaging our reputation
  • Unauthorized disclosures of confidential business information
  • Making promises we can’t or shouldn’t keep 


Social Media

We are individually responsible for the content that we publish online. Keep this in mind when posting on social media and apply the following guidelines:

  • Make it clear that opinions you express about NISU are your own and do not reflect those of our company
  • Don’t post any content that is discriminatory or would constitute a threat, intimidation, harassment or bullying
  • Take care not to disclose confidential business information about our company, clients, suppliers or other business partners.


Respect, Inclusion and Diversity

At NISU, we believe in hiring and investing in good talent. We believe that diversity makes our team stronger and this is why we are committed to promoting diversity and ensuring equal opportunity and fair treatment for all.

We prohibit discrimination and based employment-related decisions on an individual person’s merit, not on his or her race, gender, age, ethnicity, skin color, religion, national origin, political affiliation, pregnancy, sexual orientation, gender identity, ability or marital status.

Honor our commitment to equal opportunity and fairness by:

  • Celebrating the diversity of our team and understanding that our diverse perspectives and experiences create better results for our clients.
  • Creating and embodying a respectful and inclusive work environment where everybody feels physically and emotionally safe bringing their whole selves to work.
  • Striving to do business only with clients and partners who embrace a similar standard of inclusiveness.
  • Speaking up if you witness or become aware of discriminatory behavior.  


Harassment and Workplace Violence

We have zero-tolerance for harassment and workplace violence. We value each other and work hard to make everyone feel safe.

Prevent harassment by treating coworkers with respect. Use care in your interactions and avoid behavior that creates an intimidating, offensive work environment. If you are ever made to feel uncomfortable, tell the other person that you consider his or her behavior inappropriate and unwelcome. Politely ask the person to refrain from such behavior or ask your direct manager in addressing the issue.

Harassing behavior and language can include:

  • Offensive images or comments such as suggestive pictures, racial slurs and or religious jokes
  • Aggressive pressure and intimidation whether verbal, physical or visual
  • Sexual harassment such as unwanted sexual advances, unwanted touching, crude remarks, or offering employment-related favors in exchange for sexual contact 
  • Retaliation against anyone who in good faith challenges norms, reports misconduct, or participates in an investigation 


Health and Safety

We protect the health and safety of ourselves and our colleagues by preventing injuries, following safety rules, and reporting accidents and unsafe conditions.

Health and safety compliance looks like: 

  • Wearing or using any provided or recommended safety equipment
  • Taking all required training
  • Reporting any suspected hazards or unsafe working conditions
  • Seeking help if you have questions  

Compliance with Government Contracting Laws and Regulations We understand that strict laws apply when it comes to providing services to the government. We comply with all such laws and regulations and work hard to be the most trustworthy and reliable partner to all of our public sector clients

When doing business with government representatives, be honest, ethical and fair. Always work to provide high-quality products and services. In public sector, effective legal and regulatory compliance is especially important to winning and retaining business.  


Bribery and Kickbacks

NISU has zero-tolerance for bribery, kickbacks and other improper payments. We are committed to succeeding on the merits of our competitive offerings and the value we bring to clients. That’s why we do not make or take bribes or kickbacks to or from anyone to obtain, retain or direct business to secure any business advantage.

Bribes can include anything of value including:

  • Cash or cash equivalents (eg: gift cards), credits
  • Gifts in any form
  • Hospitality gestures, job offers and personal favors
  • Favorable loans and debt forgiveness
  • Political contributions and charitable donations.


Personal Data and Privacy Law

The protection of personal data about individuals is essential to building and holding trust. We respect the privacy of our clients, our client customers, our employees and our business partners, and we handle their personal information and other sensitive personal information (collectively, “Personal Data”) with due care.

Always protect Personal Data from unauthorized access and disclosure. Always be sure to collect, store, use, or otherwise handle this information in accordance with our policies, contractual obligations, and applicable law. 

Recognize further that access to Personal Data should be limited only to the minimum of data required and only by those who are authorized to have it and who have a legitimate business need for the information.


Gifts, Entertainment and Hospitality

Gifts, donations, sponsorships, entertainment, and hospitality can help us build positive relationships. However, they can also create a conflict of interest, which is why we’re always careful to comply with the law and our policies.

From time to time, it may feel appropriate in the course of everyday business to offer a gift or to provide hospitality to a customer or business partner. However, when these courtesies are offered or provided for an improper purpose, they may violate law.

As such, NISU takes great care to control the giving of gifts and hospitality. When we desire to extend these gift and hospitality courtesies, we do so ethically, with honest intent, and in keeping with our 3 Ps Values, Codes and management policies.  


Fair Dealing 

The way we do business can have a lasting effect on our reputation. That’s why we work honestly and ethically with clients and third parties.

Develop and maintain honest relationships with everyone with whom you work:

  • Make sure that your communications and representations are accurate and truthful 
  • Protect confidential information
  • Honor our Values. Never take unfair advantage of an individual or third party through manipulation, fraud, abuse, or any other unfair business practice 
  • Avoid conflict of interest 


Supplier Relationships

Choosing the right partner to respond to our clients’ unique challenges is key to our ability to guide them through innovative change. We practice due diligence and only work with suppliers who meet our high standards.

Evaluate suppliers based on objective criteria, such as:

  • Price
  • Quality
  • Services
  • Social, environmental, and ethical responsibilities
  • NISU’s objectives and goals 

After selecting a supplier, monitor their activities closely to ensure that they continue to meet contractual obligations and represent us with integrity. Hold them accountable and speak up if you suspect a violation of our Code, the law, or our policies.


Human Rights

We respect human rights and the dignity of people everywhere we operate, at every stop along our supply chain.

We are committed to fair employment practices and abide by employment laws in the markets where we operate. 

Specifically, we:

  • Ensure safe and secure working conditions
  • Treat others fairly and with dignity.
  • Do not engage in human rights abuse or conduct business with those who do
  • Prohibit child labor and the use of forced labor
  • Protect workers’ rights to engage in collective bargaining